At Amsterdam PT Equipment, we are committed to protecting the privacy and personal data of everyone who interacts with our website and services. This Privacy Notice explains what personal data we collect, why we collect it, how we use it, and what rights you have regarding your information. We process all data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).
Who We Are
Amsterdam PT Equipment is a manufacturer and global supplier of post-tensioning systems, pre-tensioning equipment, hydraulic stressing jacks, grouting machines, and related structural engineering products. Our registered place of business is in the Netherlands, and we supply clients across Europe, the Middle East, Asia, and beyond.
What Personal Data We Collect
We may collect and process the following categories of personal data when you interact with our website or contact us:
- Identification data: your name, job title, and company name
- Contact data: email address, phone number, and postal address
- Inquiry data: the content of messages submitted via our contact or quotation forms
- Technical data: IP address, browser type, device information, and pages visited on our website
- Communication data: records of email correspondence and meeting notes relevant to your project or inquiry
How We Use Your Personal Data
Amsterdam PT Equipment uses your personal data for the following legitimate purposes:
- To respond to product inquiries and provide technical support
- To process and fulfill orders and manage customer relationships
- To send relevant product updates or company news where you have given consent
- To improve our website and tailor content based on user behavior analytics
- To comply with legal obligations including invoicing, export documentation, and regulatory requirements
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds under the GDPR:
- Contractual necessity — where processing is required to fulfill a sales or service agreement
- Legitimate interests — to operate and improve our business and respond to inquiries
- Legal obligation — where we are required by law to retain or process certain records
- Consent — for marketing communications and non-essential cookies
Data Sharing and Third Parties
Amsterdam PT Equipment does not sell or rent your personal data to third parties. We may share your data with trusted service providers who assist us in operating our business — such as logistics partners, IT service providers, and payment processors — strictly on a need-to-know basis and under binding data processing agreements. We may also disclose data to comply with legal obligations or enforce our terms.
International Data Transfers
As a company with a global client base, some of your data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, appropriate safeguards are in place — including standard contractual clauses or adequacy decisions — to ensure your data remains protected at the same standard as within the EEA.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this notice, or as required by applicable law. Customer and transaction records are generally retained for a minimum of seven years for accounting and legal compliance purposes. Website analytics data is retained for a shorter period unless anonymized.
Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access — to request a copy of the data we hold about you
- Right to rectification — to correct inaccurate or incomplete data
- Right to erasure — to request deletion of your data under certain circumstances
- Right to restriction — to limit how we process your data in specific situations
- Right to data portability — to receive your data in a structured, machine-readable format
- Right to object — to object to processing based on legitimate interests or for direct marketing purposes
- Right to withdraw consent — at any time, where processing is based on your consent
To exercise any of these rights, please contact us using the details below. We will respond within 30 days of receiving your request.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or disclosure. These measures include secure server infrastructure, encrypted communications, and restricted access controls for staff handling personal data.
Contact and Complaints
If you have questions about this Privacy Notice or wish to exercise your data rights, please contact our team directly through the official contact page. If you believe your data protection rights have been violated, you also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or the supervisory authority in your country of residence.
Updates to This Notice
This Privacy Notice may be updated periodically to reflect changes in our practices or applicable law. The latest version will always be published on this page with a clear indication of the effective date.
